Red Hat: Best Technical Job in Pune 2025: Technical Support Engineer Trainee
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Technical Job in Pune 2025: Technical Support Engineer Trainee
job requisition id – R-041243
Red Hat is the world’s leading provider of enterprise open-source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.
Red Hat is currently looking for Technical Support Engineering trainees to join them in Pune. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You can expect challenging and engaging real-world projects where you gain an understanding of each stage of the marketing and sales funnel. You’ll have the opportunity to learn and develop a knowledge of the Red Hat portfolio.
Job Responsibilities:
- Verify, organize and update customer contact information
- Guide customers to register and use Customer Portal
- Answer customer ‘s basic questions about the Red Hat subscription model
- Support customers on basic issue of using Red Hat Enterprise Linux
- Call back customers to track and confirm the current status of the submitted technical issues
- Network with other talented associates in an inclusive and diverse workplace where you can be yourself and thrive
What you will bring:
- Excellent written and verbal communication skills in English
- Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions
- Willingness to learn and proactivity work as a part of a wider team
- Obtained a valid certificate in Red Hat Certified System Administrator (RHCSA)
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I am Santoshkumar Gurav, the founder of Taza-Post. I created this blog to share the latest job vacancies to find new opportunities and latest insights on different news. My aim is to provide valuable and up-to-date information to all. I am always looking for new ways to grow personally and professionally.